Shipping & Returns
- MOST ORDERS SHIP FROM GUAM.
- ONLY “MADE TO ORDER” ITEMS ARE SHIPPED FROM THE U.S. MAINLAND AND REQUIRE ADDITIONAL TIME FOR DELIVERY.
- ALL SALES ARE FINAL.
- NO REFUNDS / RETURNS / EXCHANGES.
- Orders will be processed and shipped within 3-5 business days.
- Any backordered or unavailable items at the time of shipping will be canceled and refunded immediately.
- Packages are shipped in the order they are received and based on availability.
- CROWNS GUAM is not responsible for courier shipping delays, lost, or stolen packages. We do not compensate for delivery delays.
- Shipping methods may change without further notice based on current available shipping service and/or as we see fit on a case by case basis.
- Shipping is non-refundable.
"MADE TO ORDER" ITEMS:
Crowns Guam "MADE TO ORDER" products are produced on made-to-order basis so these products normally take about 14 business days to ship from the date of purchase. In-store pickup is not available for these specialty products. All Crowns Guam "MADE TO ORDER" products are shipped from the US Mainland, directly to your address.
Verify your mailing address and make sure it's accurate before placing an order. Once orders are placed, we will not be able to change the order or address that was wrongly provided once the order is shipped.
NO REFUNDS / RETURNS / EXCHANGES
Please read product descriptions thoroughly as we will not make any exceptions. Unless you were given the wrong size/product that you ordered, you may have the option to return or exchange, subject to availability.
If there was a problem with your order due to an error on our part, please email the following information to email@example.com :
- First & Last Name:
- Order Number:
- Contact #:
- Item Details:
For all other inquiries, please email firstname.lastname@example.org
Thank you for your support and understanding.